Spare Parts Sales Manager

Position: Spare Parts Sales Manager
Job ID: 1298/107
Location: Home Based 
Rate/Salary: £50,000
Benefits: 1298/107
Type: Permanent 

HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy and Subsea sectors – visit: www.hsbtechnical.com for a list of our vacancies. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas.

The below job description will outline this position of: Spare Parts Sales Manager

Typically, this person will drive revenue growth through pro-active outbound sales of spare parts to new and existing customers. This is a hands-on sales role focused on identifying opportunities, re-engaging dormant accounts, and converting enquiries into orders. The role requires a CRM-driven approach to pipeline management and a relentless focus on outbound activity rather than reactive order processing.

HSB Technical’s client is an established and well-regarded business entity.

Duties and responsibilities of the Spare Parts Sales Manager:

• You Will: Pro-actively identify and pursue sales opportunities for spare parts across the customer base
• Re-engage dormant and lapsed accounts with an aim of recovering lost business
• Manage and grow key accounts through regular contact, up-selling and cross-selling
• Ensure same-day acknowledgement of all enquiries and adhere to quote turnaround SLAs
• Maintain accurate CRM records of all customer interactions, opportunities and pipeline activity
• Oversee the quotation process for spare parts, ensuring the team meets turnaround SLAs and quality standards
• Coach and support the parts team on identifying up-selling opportunities and effective customer communication
• Collaborate with Service, Operations and Marketing to identify up-sell and cross-sell opportunities
• Support marketing initiatives by contributing to campaign ideas, providing market intelligence, and following up on marketing-generated leads
• Provide regular sales performance reports to management, including pipeline status and conversion metrics
• Attend customer sites, exhibitions and industry events as required to generate new business
• Develop expert knowledge of the product range to provide technical guidance to customers
• Support OEM partner relationships by promoting genuine parts supply through OEM partner
• Create positive working relationships with key internal stakeholders across service, operations, and workshop teams to identify cross-sell opportunities     

Qualifications and requirements for the Spare Parts Sales Manager:

• Experience in marine, power generation, oil & gas or similar industrial sectors
• Knowledge of diesel engines, turbochargers or related mechanical components
• Experience with Microsoft Dynamics or similar ERP/CRM systems
• Understanding of technical drawings and parts catalogues
• Understanding of value-based pricing for parts and consumables
• Experience working with OEM parts supply or franchise agreements           

This vacancy is being advertised by HSB Technical Ltd who have been appointed to act as a recruitment partner for this role.